Health ResourcesPrivacy and other Customer Rights

Customer satisfaction

enlightenment hand grasps sunNew Technology Publishing, Inc. publishes Healthy Resources to enable you to achieve a better, healthier life through a partnership of patient, physician, health care professionals, family, and community. We focus on conditions that the patient can—indeed, should—help manage, including sleep disorders (such as snoring and Sleep Apnea) and Chronic Obstructive Pulmonary disease.

Our goal is to enable and empower people to maintain and improve their health and to take charge of their treatment. Note this disclaimer: Neither the publisher nor the authors of any material in this site are engaged in providing medical or professional services through the publication, distribution or sale of these materials, tests or quizzes, or books, or in any related communications by any means including email, bulletin boards, telephone. Persons with any disorder or other condition discussed in this site should consult with a physician and other qualified professionals for advice concerning their own treatment.

We want our customers to be satisfied. If our resources aren't helping, tell us why and if it is something we are responsible for we'll make it right or refund your payment (except for shipping costs).

The fulfillment process

Your online order should be acknowledged automatically by email immediately and you should receive your book(s) within at most two (2) weeks. Please contact us if you do not receive timely confirmations or delivery.

If you experience difficulty with this order process, please let us know and contact us directly by phone Tel: 800-67-APNEA (800-672-7632) or by writing an email or contacting us at the address at the bottom of this page.

email by a spam-stop form on our related site http://www.photoluminations.com/drupal/contact

Damaged books, Returns & Refunds

If the book(s) are damaged in shipping, please notify us immediately to arrange for a replacement.

Please do not return books without prior authorization.

You may return books in new condition if the book(s) are not acceptable to you for you for any reason. The book should be returned at your expense in new condition with the invoice within two weeks of receipt. We suggest you use a Postal Service Priority Mail cardboard envelope. If you have prepaid and return your book, you will receive a refund of your purchase price within two weeks. We cannot refund our shipping and handling costs, however. Trade sales are subject to restrictions on returns.

Privacy and how we use your information

Your name and contact information will be used to process your order and assure that it is delivered, invoiced, and if necessary, to help us collect payment. In the future we may use your contact information to inform you of our new print or internet publications and to send you newsletters and alerts. Individuals who have purchased Phantom of the Night or Courage and Information may be offered special rates for future online subscriptions or memberships through HealthyResources. However, you will be able to opt out and remove your name from our active external contact lists. We do not intend to sell or allow other parties to access or use your contact information without your prior permission. We reserve the right to analyse and interpret the online behavior of our visitors, and to analyse and interpret demographic characteristics of our customers and subscribers in the aggregate, removing individual identification. We will notify you of changes in policy or practice so that, if you wish, you will have the option of removing your name from these active contact lists, except as may be required for our internal business records.

Terms for sales

To individuals

Invoices are due and payable on receipt and payment should be received by us within twenty (20) days from the date the order was shipped--your check should be in the mail within 2 weeks of receiving the book, please. If your shipping address is in Massachusetts, we must charge 5% sales tax. Overdue payments may be billed 1.5% interest monthly. Purchase order terms are net 30.

Individuals who have purchased Phantom of the Night will be offered special rates for future online subscriptions or memberships through the Phantom Sleep Resources Page.

To a business or institution

If your shipping address is in Massachusetts, we must charge 5% sales tax unless you can demonstrate that you are purchasing for resale (book sellers). Overdue payments may be billed 1.5% interest monthly. Purchase order terms are net 30.

Trade (booksellers)

Trade sales by STOP order or by Trade Terms schedule. Trade sales are subject to restrictions on returns.

Appropriate use of our publications

Disclaimer

Our publications (online, email, print, or any other communications or phone contacts) do not provide medical advice or a professional service. No one including the publisher, editors, editorial advisors, or the authors of any material in this site is engaged in providing any medical or professional advice or services through the publication, distribution or sale of articles, books, materials, tests or quizzes, on this site or in communications by phone, email, or any other means. Persons with suspected or diagnosed sleep apnea syndrome or any sleep disorder or other condition including COPD discussed in this site should consult with a physician and other qualified professionals for advice concerning their own treatment.

Enlightenment=New Technology Publishing, Inc.Contact information for Healthy Resources and New Technology Publishing, Inc., the publisher of HealthyResources.com

 

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Copyright

All material on this site is Copyright © 1995-2010 New Technology Publishing, Inc. All rights reserved. For links policy, and Trademark Notices, please see: Copyright and Links In reviews or articles based on "fair use" of this copyrighted material, please reference as your source: Healthy Resources and New Technology Publishing, Inc., http://www.healthyresources.com, http://www.newtechpub.com Privacy Policy

Disclaimer

Our publications (online, email, print, or any other communications or phone contacts) do not provide medical advice or a professional service. No one including the publisher, editors, editorial advisors, or the authors of any material in this site is engaged in providing any medical or professional advice or services through the publication, distribution or sale of articles, books, materials, tests or quizzes, on this site or in communications by phone, email, or any other means. Persons with suspected or diagnosed sleep apnea syndrome or any sleep disorder or other condition including COPD discussed in this site should consult with a physician and other qualified professionals for advice concerning their own treatment.

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